Next, locate the activation hook process named "PdfPro7Hook.exe".Using Windows Explorer, navigate to the "C:\Program Files\Nuance\eCopy PDF Pro Office\".
#SONARWORKS TRIAL ACTIVATION FAILED HOW TO#
The following steps detail how to enable this process manually and then add it to Microsoft Windows Startup as a workaround: Installation issues sometimes prevent this component from running automatically when the product is launched. Without this component running, a trial watermark will appear on all PDF files. When launching eCopy PDF Pro Office, the activation hook process must be running in the background.
#SONARWORKS TRIAL ACTIVATION FAILED SERIAL NUMBER#
Verify that the serial number was entered correctly including entering 0's (zeros) not O's. This indicates that the serial number was entered incorrectly. When activating a Nuance product, the following error message occurs after entering the serial number: Otherwise, please refer to the manual activation instructions above to activate. For information on how to temporarily disable your firewall software, please consult the documentation that came with it. Temporarily disable your firewall software to complete activation. This commonly occurs with firewall applications. Please follow the manual activation process.Īn application is blocking communication to the Internet. The most common activation issues are as follows:Īn Internet connection is needed to activate, but it does not have to be on the machine that where the software is installed. If eCopy PDF Pro Office is not activated, the "Trial Version watermark will appear in the resulting PDF file. However, we highly recommend activating the product with "Activate Now!" following installation.
However, each of these reasons are directly related to issues with product activation.ĮCopy PDF Pro Office can be used 5 times before activation is required. There are several reasons why trial watermarks appear on PDF files. When creating PDF files using eCopy PDF Pro Office or PDF Create, a trial watermark may be displayed on each page of the resulting PDF file. Issues related to activation and trial watermarks appear on all PDF files
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